Privacy Policy

Privacy and Cookie Policy

BYD INDIA PVT. LTD as well as its affiliates and subsidiaries around the globe (hereinafter referred to as “BYD”, “We” or “Our” for short) really knows the importance of privacy to you, and pays high attention to protecting your privacy. Before you visit this Website or submit your personal data, BYD reminds you to read and understand this Privacy and Cookie Policy (hereinafter referred to as this “Policy” for short). This Policy is applicable to BYD’s websites, products and services displaying this Policy or linked to this Policy. This Policy describes how BYD would process your personal data. Information about the collection of the specific data of products or services might be released by BYD in its complementary policies or in the notifications provided at the time of data collection.

Collection of Personal Data

Personal data refers to information that can be used to confirm the identity of individuals when being used separately or in combination with other information. Such data collected will be submitted to us directly by you by your decision, for example, when you are creating a BYD account or contacting us to get support; or might be obtained by us through recording how you are interacting with our websites, products or services, by using techniques such as cookie. When permitted by law, we might also obtain related data from third-party public and commercial sources. For example, we might purchase statistical data from other companies to support our services. You have the right to refuse to provide personal data. But if you refuse to provide certain personal data, you might not be able to use our products or services, or your refusal might have certain impact on your use of our products or services.

Use of Personal Data

In addition, we might use your personal data for the following purposes to provide you a better service:

Fulfill orders; deliver, activate or authenticate products or services; make changes at your request; and provide technical support.
Contact you with your consent; send information about products and services that you might be interested in; invite you to participate in BYD’s promotions and market surveys; or send marketing information to you. If you don’t want to receive such information, you can unsubscribe at any time.
Conduct internal audits, data analyses and researches, and improve our products and services.
Analyze the efficiency of business operations and measure our market share.
Troubleshoot errors when you choose to send error details to us.
Synchronize, share and save the data you uploaded or downloaded as well as run the data needed for uploading and downloading.
Improve our loss prevention and fraud prevention programs.
Abide by and implement the applicable legal requirements as well as relevant industry standards or our policies. BYD might also collect and use non-identifying data. Non-identifying data refers to the data that cannot be used to determine the identity of individuals. For example, BYD might collect the aggregated statistical data, such as website traffic. The purpose of BYD collecting such data is to learn how the users use its websites, products and services, with which BYD can improve its services and better meet the needs of customers. BYD might decide at its own discretion to collect, use, process, transfer or disclose non-identifying data for other purposes. We would do our best to isolate your personal data from non-identifying data and use these two types of data separately. If personal data is mixed with non-identifying data, they will still be treated as personal data.
Abide by and implement the applicable legal requirements as well as relevant industry standards or our policies. BYD might also collect and use non-identifying data. Non-identifying data refers to the data that cannot be used to determine the identity of individuals. For example, BYD might collect the aggregated statistical data, such as website traffic. The purpose of BYD collecting such data is to learn how the users use its websites, products and services, with which BYD can improve its services and better meet the needs of customers. BYD might decide at its own discretion to collect, use, process, transfer or disclose non-identifying data for other purposes. We would do our best to isolate your personal data from non-identifying data and use these two types of data separately. If personal data is mixed with non-identifying data, they will still be treated as personal data.

Cookie and Similar Technologies

Cookie

In order to ensure the normal operation of our websites, we might save small data files called cookie on computers or mobile devices from time to time. Cookie are text files saved on computers or mobile devices by network servers. The contents of cookie can only be retrieved or read by the servers that have created them. Each cookie is unique to your web browser or mobile app. A cookie usually contains identifiers, website names as well as some numbers and characters. With cookie, websites can save data about user’s preferences or items in their shopping carts. The purpose of BYD using cookie is to improve user experience, the same as that of most websites or Internet service providers. With cookie, websites can remember user’s single visits (using session cookie) or multiple visits (using permanent cookie). Meanwhile, websites can save settings, such as computer’s or mobile device’s languages, font sizes and other browsing preferences. This means that users don’t need to reconfigure their preference settings every time they visit a website. If a website doesn’t use cookie, then every time when a webpage is opened by a user, the website would see this user as a new visitor. For example, if you move to another webpage after logging in to a website, this website will not be able to recognize you, and you will be logged off again. BYD will not use cookie for any purpose other than those described in this Policy. You can manage or delete cookie based on your own preferences. For details, visit AboutCookies.org. You can clear all the cookie saved on your computer, and most web browsers provide a function to block cookie. But if you enable this function, you will need to personally change your user settings every time when you visit our websites.

Web beacons and pixel tags

In addition to cookie, we might also use other similar techniques such as web beacons and pixel tags at our websites. For example, the emails sent to you by BYD might contain clickable URLs linked to the contents on BYD websites. If you click the links, BYD would track the click to help us learn your product and service preferences and improve our customer services. Web beacons usually are a kind of transparent images embedded in websites or emails. With the pixel tags in emails, we can learn whether emails have been opened. If you don’t want your activities to be tracked this way, you can unsubscribe from BYD’s mailing list at any time. Using our websites means that you have agreed to allow us to use cookie, web beacons and pixel tags in the ways described above. When required by applicable laws or in response to legal procedures, BYD might also disclose your personal data to the relevant law enforcement agencies or other government agencies. In certain jurisdictions, if BYD is involved in reorganizations, mergers or bankruptcy and liquidation litigations, then your personal data might also be disclosed to the counterparties. BYD might also disclose your data when there is a reasonable need to do so, for example, when it is necessary to disclose your data in order to implement terms and conditions as well as when we believe it is necessary to do so in order to prevent physical damages or property losses or investigate possible or actual illegal behaviors and such disclosure is appropriate.

Sharing

We will not share your personal information with any company, organization or individual outside of BYD, except for the following circumstances:

Sharing with explicit consent: After obtaining your explicit consent, we might share your personal information with other parties.
We might share your personal information with external parties in accordance with applicable laws and regulations or according to the mandatory requirements of government authorities.
Sharing with our subsidiaries: We will only share the necessary personal information, and are subject to the purposes stated in this Policy. If any of our subsidiaries intents to change the purpose of using your personal information, it will ask for your permission again.
Sharing with our authorized partners: This is only for the purposes stated in the privacy policy. Some of our services will be provided by our authorized partners. We might share certain of your personal information with our partners in order to provide better customer services and better user experiences. For example, when you buy our products online, we must share your personal information with our logistics service provider to arrange for delivery or make arrangements for our partner to provide services. We will share your personal information only for legal, legitimate, necessary, specific and clear purposes, and will only share your personal information necessary for providing services. Our partners have no right to share your personal information for any other purpose.

Transferring

We will not transfer your personal information to any other company, organization or individual except for the following circumstances: transferring with your explicit consent: After obtaining your explicit consent, we may transfer your personal information to other parties;
In case of mergers, acquisitions or liquidation, if the transfer of personal information is involved, we will ask the new company or organization holding your personal information to continue to be bound by this privacy policy, or we will ask the said company or organization to seek your consent again.

PUBLIC NOTICE

In the interest of General public it is informed that unauthorized groups are offering dealerships of our Company / BYD India or job opportunities in BYD India through means of fake Facebook Account or other social media means. It is advised that an applicant proposing to take a dealership of BYD India or a candidate seeking job should TAKE NOTE and should not fall trap to any communication (be it verbal, written or otherwise) asking for money/benefit of any kind, in lieu of employment or Dealership of BYD India. BYD India does not require to pay or ask for any deposit from the job aspirants. Also, dealerships are offered by BYD based on various quality parameters, after verifications and proper evaluation of applicants. BYD does not require a proposed dealer to pay any money at the time of initial application for a Dealership.

On receipt of a call or any communication on behalf of BYD India, the proposed Dealer or a candidate seeking job must take necessary measures to evaluate the authenticity of such communications such as by visiting the official website of BYD India Pvt. Ltd. i.e. www.bydautoindia.com to get the details verified.

An applicant for Dealership or a candidate seeking a job should be wary and avoid providing any personal or financial information or money to anyone that promises Dealership or employment opportunities on behalf of BYD India. BYD India Pvt. Ltd. shall not be responsible for any loss incurred on account of such fraudulent communications.
We state that we have already lodged complaints with law and order authorities about the said fraudulent actions. We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and BYD India Pvt. Ltd. shall not treat such fraudulent communication as any kind of offer or representation.

Should you come across any such fraudulent incident or have any information regarding solicitation for offering dealerships of our Company / BYD India or job opportunities in BYD India, please assist us in taking appropriate action to curb such mala fide activities.