Terms & Conditions
Privacy and Cookie Policy
BYD INDIA PVT. LTD as well as its affiliates and subsidiaries around the globe (hereinafter referred to as “BYD”, “We” or “Our” for short) really knows the importance of privacy to you, and pays high attention to protecting your privacy. Before you visit this Website or submit your personal data, BYD reminds you to read and understand this Privacy and Cookie Policy (hereinafter referred to as this “Policy” for short). This Policy is applicable to BYD’s websites, products and services displaying this Policy or linked to this Policy. This Policy describes how BYD would process your personal data. Information about the collection of the specific data of products or services might be released by BYD in its complementary policies or in the notifications provided at the time of data collection.
Collection of Personal Data
Personal data refers to information that can be used to confirm the identity of individuals when being used separately or in combination with other information. Such data collected will be submitted to us directly by you by your decision, for example, when you are creating a BYD account or contacting us to get support; or might be obtained by us through recording how you are interacting with our websites, products or services, by using techniques such as cookie. When permitted by law, we might also obtain related data from third-party public and commercial sources. For example, we might purchase statistical data from other companies to support our services. You have the right to refuse to provide personal data. But if you refuse to provide certain personal data, you might not be able to use our products or services, or your refusal might have certain impact on your use of our products or services.
Access or Modification to Personal Data
You should ensure that all the personal data you submitted is accurate and without error. BYD will do its best to protect the accuracy and completeness of personal data, and to update such data in a timely manner. When required by applicable laws, you might (1) have the right to access the specific personal data kept by us about you; (2) ask us to update or correct your inaccurate personal data; (3) refuse to let us use your personal data; and (4) ask us to delete your personal data. If you want to exercise related rights, please send an email to bydautoindia@byd.com to notify us. To ensure security, you might need to make a written request. If we have a reason to believe that such a request is deceptive, not doable or might compromise the privacy of others, we will refuse to process the request.
Protection of Personal Data
BYD takes the security of personal data seriously. We are taking appropriate physical, management and technical measures to protect your personal data from being accessed, disclosed, used, modified, damaged or lost without authorization.For any personal information that you might be asked to provide when you browse this Website, you are free to determine whether you want to provide it. After you have provided the information, BYD will use it to the extent permitted by law, to improve its services. Once you have submitted your personal information, it indicates that you have already understood and accepted the usage of your personal information, and that you have agreed to allow BYD to use your personal information for this specific purpose. Without your permission, BYD promises not to sell your personal information at any time and under any circumstance. However, BYD might provide certain of your personal information to the legal or government agencies at their request; or BYD might make certain of your personal information public within a scope as small as possible when it has a reason to believe that it’s necessary to do so to protect the Company, its customers or the public, and when you provide your personal information, you are supposed to have foreseen such a situation or have agreed that there might be such a situation. We will keep your personal data for the period needed to achieve the purposes described in this Policy, unless the period to keep your personal data needs to be extended or the extension is permitted by law. We will do our best to protect your personal data. But please note that none of the security measures is impeccable.
Personal Data of Minors
Our products, websites and services are mainly for adults. Without the consent of their parents or guardians, minors shall not create their own user accounts. In case that the parents agree to allow us to collect the personal data of their children, we will only use or disclose such data when permitted by law or when the parents or guardians give us an explicit consent or when it’s necessary to do so in order to protect the minors. If BYD finds that it has collected the personal data of children without getting the verifiable consent of their parents in advance, it will try to delete the data as soon as possible.
Third-party Providers and Their Services
In order to ensure a smooth browsing experience, you might receive the contents or website links provided by third parties outside of BYD and its partners (hereinafter referred to as “third parties” for short). BYD does not have control over such third parties. You can choose whether or not you want to visit the links, contents, products and services provided by third parties.BYD cannot control the privacy and data protection policies of third parties. Such third parties are not subject to this Policy. Before submitting your personal information to them, please read the privacy protection policy of those third parties for reference.
Transfer of Personal Data
BYD is a multinational company. This means that your personal data collected by BYD might be processed in countries/regions where you are using our products or services and in other countries/regions where BYD or its affiliates or subsidiaries or service providers with organizations, or accessed by people from those countries/regions. The data protection laws of those countries/regions might be different. Under such circumstances, BYD would take measures to ensure that the data collected by us will be processed in accordance with the requirements of this Policy and the applicable local laws. For example, BYD would use various legal mechanisms, including standard contract terms or would request your consent for the cross-border transfer of your personal data or adopt security measures such as data anonymization before transferring data across borders.
Your Rights
We guarantee that you can exercise the following rights to your personal information in accordance with China’s relevant laws, regulations and standards as well as the common practices of other countries and regions:
- Access your personal information
You have the right to access your personal information, excluding the exceptions set out in applicable laws and regulations. - Correct your personal information
When you found that your personal information processed by us has errors, you have the right to ask us to make corrections. You can make an application for correction through one of the methods listed in (I) Access your personal information. If you cannot correct your personal information through the above link, you can contact us through our web form or send an email to bydautoindia@byd.com at any time. We will respond to your request for correction within 30 days. - Delete your personal information
- If our way of processing your personal information is against laws and regulations;
- If we are collecting or using your personal information without your consent;
- If our way of processing your personal information breaches our agreement with you;
- If you no longer use our products or services, or you have deleted your account;
- If we no longer provide products or services for you. If we have decided to respond to your request for deletion, we will also notify the entities obtaining your personal information from us to delete your personal information in a timely manner, unless otherwise specified in laws and regulations or these entities have obtained your authorization separately. After your information is deleted from our service, we might not immediately delete the corresponding information from our backup system, but will delete the information when updating the backup.
